Privacy Policy and Cookies

Smart Currency Exchange are committed to safeguarding and preserving the privacy of our website visitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect through visits to our websites. We update this Policy from time to time, so please remember to check back here to review any changes to our Privacy Policy or usage of cookies regularly.

 

Information We Collect

In running and maintaining our website, we may collect and process the following data about you:

  • Information about your use of our website including details of your visits such as pages viewed and the resources that you access. Such information includes how you found our website, estimated location data, which type of device you are using for your visit and which browser you are using. Lots of this data is anonymised.
  • Information provided voluntarily by you through our enquiry forms. For example, when you open an account, request information or download one of our guides.
  • Information that you provide when you communicate with us by any means.

 

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products or services.

To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

 

Storing Your Personal Data

On multiple pages on our website, we request information from you via a secure web form. Data received through these forms is processed and stored with the highest measures of security.

In a small number of cases, it may be necessary to transfer the data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all steps are taken to ensure that your data is treated and stored securely at all times.

 

Disclosing Your Information

We will not disclose your personal information, or any information we have collected about you to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to another party.
  • Where we are legally required by law to disclose your personal information.
  • For fraud protection and to reduce the risk of fraud.

 

Third Party Links

On occasion, we include links to third party websites via our own website. We carefully select who and how often we link to external parties to ensure that they are relevant and useful in the context of where they are placed.

Linking to these external websites does not mean that we endorse or approve of these websites, and upon leaving our website we cannot guarantee the same level of online security as we provide. We recommend consulting the Privacy Policy of each individual website you visit before using or providing any information to them.

 

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you. Please contact us on (+44) 20 7898 0541 or email us at info@smartcurrencyexchange.com for any form of data request. Please be aware that there may be a small fee incurred should there be any cost to our business for retrieving this information.

 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@smartcurrencyexchange.com or on (+44) 20 7898 0541.

Specific contacts for our overseas offices can also be found on our Contact page.

 

Cookie Policy

 

What are cookies?

Most websites use cookies in some way. They are small files sent from a website to your web browser, where they are stored. Some will be deleted as soon as you leave a website, however others will remain until they are deleted or reach their expiry date. Cookies are commonly used in order to make websites work, or work more efficiently, as well as to provide information.

How we use cookies

We use some very common cookies on our website to improve the usage and experience our visitors have, and some of the cookies that Smart Currency Exchange use are essential to the operation of our website. This allows us to identify which pages our users visit and if you should ever visit our website more than once, we are able to recognise that you have visited our website before.

When you register with us, view our content or continue to use our website, you agree to our use of cookies.

 

Declining or deleting cookies

All modern internet browsers give users an easy way to adjust cookie settings, delete existing cookies and decline future cookies if you wish. Simply search “cookie settings” online and follow the simple steps to do so.

Please be aware that you may get a different experience on our websites if you permanently reject cookies.

If you have any questions about our usage of cookies, or if you would like any further information, please feel free to contact us at info@smartcurrencyexchange.com, or call (+44) 20 7898 0541.

 

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