Money transfer FAQs

We recommend you find a specialist provider who:

• Offers expert guidance from an account manager you can trust – not just an app or website.
• Is authorised by the FCA, meaning they are held to a lot of the same regulations as banks.
• Can demonstrate reviews and testimonials from previous customers.
• Offer a range of services to mitigate the risks of currency fluctuations.

Smart Currency Exchange offers all of this and more!

Banks often take a significant margin and will also charge a fee for every transaction – sometimes even taking a percentage of the overall transfer amount. We offer highly competitive rates and transparent pricing which includes a small margin, with no transfer fees.

You can exchange over 47 global currencies, including all of the major currencies including British pounds, euros, US dollars, Canadian dollars, Australian dollars and many more.

Most transfers arrive within 1–2 working days depending on the currency and destination. Same-day transfers are often possible, depending on the time of day that the transfer is made. Each currency has a “cut off” time, meaning any transfer made after that time will be made the following morning.

While we specialise in high-value transfers, we also help clients with smaller, regular payments – such as pensions or family support. No matter how much you are transferring, the services and support available are always the same.

Yes. With a forward contract, you can fix your rate for up to two years – ideal if you’re planning a property purchase or sale abroad.

Read more about Forward Contracts.

A Spot Contract will be transferred at the exchange rate available at the time of transfer. A Forward Contract can be booked in advance, guaranteeing an exchange rate for future transfers – sometimes with a small deposit required to cover the costs of buying the full amount you plan to transfer.

From buying and selling property to relocation, investment and sending money to family, our services are tailored to your situation.

Read more about the key reasons for transferring money here.

We don’t charge any transfer fees. We make a small margin on the exchange rate and explain everything clearly before you commit.

Yes. Our regular payment plan helps automate monthly transfers like mortgage payments, pensions or family support abroad. They can also be combined with a forward contract to guarantee the rate and amounts you receive each month.

Read more about regular payments.

Your money is held in a secure, segregated account designated for client funds only. We don’t earn interest and there is no benefit to us for holding your funds – we will always process your onward transfer as soon as possible.

Read more about safeguarding funds.

Simply register for a free account online. One of our currency specialists will then contact you to discuss your needs.