Legal and Regulatory Information
Company information
Smart Currency Exchange Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (FRN: 504509).
Registered in England No. 5282305. Smart® is a registered trademark of Smart Currency Exchange Limited.
Registered address: 1 Lyric Square, Hammersmith, London, W6 0NB.
Email: [email protected]
Telephone: 020 7898 0541
US and EEA customers
For customers based in the US or EEA, payment services may be provided by The Currency Cloud Limited (Currencycloud), on behalf of Smart Currency Exchange Limited (SCEL).
See the full Terms of Use for The Currency Cloud Limited here
For services provided in the United States:
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
For services provided in the European Economic Area (EEA):
Payment services are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of a electronic-money institution (Relation Number: R142701).