Payment Process

The process of making international payments is no more difficult than making any other payment from your bank. The only complicating element is the fact that exchange rates move constantly
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It can be helpful on large transfers to speak to your trader at Smart Currency Exchange to determine the best approach to minimising your risk, maximising your budget and understanding the solutions.

In many ways that is an advantage. We have transferred more than £10 billion, on behalf of thousands of clients. Our service reflects the in-depth knowledge we have gained along the way. The currency trader you speak to will understand the world of overseas property buying and emigration, be able to answer your questions and, most importantly, mitigate any risks.

Get help with your payments

Speak to one of our currency experts today to get help with all of your currency exchange needs. They’ll talk you through the entire payment process and are on hand to answer any questions you may have.

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How your money will get from A to B:

1 – Register

Registering for a Smart Currency Exchange account is free, easy, and can be done either online or over the telephone in minutes. We will simply take down a few details and confirm your identity.

2 – Speak to a currency expert

Within a couple of hours, you will be contacted by your new, dedicated currency trader, who will be with you all the way. They will get to know you, your transfer needs and time frames, and will explain the best services available for you. When you are ready to make a purchase, your trader will organise a Spot Contract for a one-off payment, or a Forward Contract which allows you to lock in an exchange rate for up to a year, or a Regular Payments Plan (RPP).

Should you know the process and which service you require without needing detailed information, let us know. We will get your transfer completed quickly, with minimal fuss.

3 – Transfer to us

Next, you will make the payment to the client account that we hold with either Barclays Bank plc or the Bank of Ireland, both of whom we have been working with for over ten years. This client account is completely separate from Smart Currency Exchange’s company accounts, and as the name suggests, is specifically for client funds. Your money does not go through our business.

When it comes to transferring large sums, we know that security is the most important factor to our clients. Your data and money are secure with us. We are authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 for the provision of payment services.

If you have any worries, you can read more about the security procedures we have in place, and reading testimonial feedback from clients who have made transfers via Smart Currency Exchange.

We are also rated “Excellent” on Trustpilot for currency exchange and money transfer.

Should you have any questions about security, or anything at all, your personal trader will be more than happy to answer them.

4 – We make the transfer

As soon as your funds clear in our client account, they will be exchanged and transferred to the intended destination. Your funds are exchanged into the agreed currency at our end, before the payment is made, and no other charges are applied by us on transfers of over £3,000.

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Rated Excellent for Currency Exchange & Money Transfers

***** Trustpilot

Very easy to deal with, polite and friendly, and always able to contact them about anything. Smart always explain anything you need to know very clearly.

Stephen Buckley

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